Mohammad

About me:

Candidate Info :
Currently working at Aus trucks and 4WD – Hertz.
Customer service and rental agreements.

Woolworths night fill. Replenish stock.

Forklift licence and Order picker HRW licence.

Recently been driving MR vehicle for Sauer’s Bakehouse Minto delivering bread for Aldi Prestons and Minchinbury sites.

Willing to take on new challenges and also open to train in the transport and logistics industry.

Experience :
Worked As Warehouse Dockhand All Rounder at Direct express freight from August 2020 to till now
General dockhand assistant in loading taut liners for interstate freight , strapping trucks and various admin work.

Worked As MR/HR Driver at 1800drivers from June 2020 to March 2021
Casual work
HR Local driver
working for Bakery company

Worked As Travel Consultant at Murrays Australia from February 2019 to February 2021
Logistics of Murrays coaches and limousines.

Advising , depot , waiting , passengers aboard and the terminations of daily segments of scheduled job in the transportation of customers.

Dealing with break downs and rostering.

Worked As Branch Manager at Enterprise Rent-A-Car from September 2017 to February 2019
* Oversee operations as Branch Manager Sydney City
* Exceed focus on four pillars of Business Moto
* Exceed high level of customer service
* Actively address customer concerns and attentively initiate relevant action
* Improved ways of developing the business in relation to training programs
* Active in internal meetings with internal and senior staff

Worked As Counter Supervisor at Australian Truck and 4WD Rentals Campbelltown from September 2016 to September 2017
* Assist Branch Manager in reaching Branch goals and targets
* Competent with consistent high level of customer service
* Actively address customer concerns and produce outcomes
* Maintaining draw balance at the end of each shift
* Willingness to adapt and learn new and improved ways of developing the business

Worked As Counter Service Supervisor at Hertz Australia Sydney Airport from October 2012 to September 2016
* Front desk point of contact for customer service to new and existing clients
* Maintained ongoing training and internal personal development with a view to continuously improving customer service standards individually and within the team
* Active in internal meetings with internal and senior staff
* Actively address customer concerns and attentively initiate relevant action
* Competent and active in promoting Gold Service
* Competent in Net Promotor Score Programs

Worked As Privilege and Customer Service Duty Manager at Europcar Sydney Domestic and International Airport from May 2005 to October 2012
* Assist the Branch Manager to develop staff and the Business in order to achieve and exceed branch targets, while controlling fleet and managing a total of 22 staff
* Ensure that the branch delivers excellent levels of customer service and maximizing profitability at all times
* Prepare Rental Agreements and provide express pick up service for Privilege Customers
* Promote and sell “Europcar Privilege” products and services to prospective customers
* Assist staff and all Privilege Customers, in areas of conflict resolution, to ensure that Net Promoter Score is achieved
* Ensure safety and security of staff, customers, premises, vehicles, cash and equipment by encouragement via company policies and procedures at all times
* Ensure EOD banking completed and balanced
* Ability to be flexible in an evolving work environment

Worked As Residential support worker at Disability Professionals from June 2007 to July 2009
* Provide quality support services to people with a Disability or Mental Health Issue
* Reporting day to day activities and clinical matters to Manager and or Case Manager
* Provide training to consumers in the area of daily living skills to enhance their independence
* Provide transport to residents to enhance their community based activities and integration
* Commitment to work with people with a Disability and Mental Health Issues
* Risk management with vulnerable and disabled patients
* Transition consumers out of hospitals into the community and assist in their independence
* Establish accommodation and safe living environments
* Adhere to OH&S, Policy and Procedures
* Enhance residents’ rights in accordance with the Disability Service Act and Mental Health Act and actively promote positive work environments in accordance with the Acts