Michael

About me:

Candidate Info :
I have previously been employed as a Delivery Driver for PFD Food Services, with over 12 months’ experience as an HR Truck Driver. I began my Truck Driving in January 2021, when I was employed as a Contractor for PFD by JobConnect. Through dedication, commitment, and hard work, I was offered a permanent position and gainfully employed full-time directly by PFD Food Services. I am applying for this position as it aligns with my career goals of seeking long-term employment.
I consider myself to be punctual, hard-working, committed, and capable of working in high-risk areas, as well as having the experience to ensure outstanding customer quality and service while delivering food products and goods. I am eager to pursue this opportunity that will see me continue to use and challenge my skills to gain experience and further my career goal of driving an array of heavy vehicles.

Experience :
Worked As Delivery and passenger driver at UBER from November 2021
● Transport passengers and food to their desired destinations, ensuring excellent customer service
● Collaborate and work with other operations including troubleshooting, marketing and finance teams
● Use data and analytics to establish opportunities to improve business
● Following direction from GPS navigation and per customer preferences
● Maintain a neat and clean vehicle, ensuring cleaning between pick up and drop offs
● Communication with passengers and merchants to provide excellent service
● Deliver food at desired locations within a timely manner

OBJECTIVE
An ambitious professional
seeking an opportunity to
challenge myself by learning and building a new and meaningful
career within the civil
construction industry. My
confidence, skills and learning
quickly with an ability to drive a
12-tonne truck and operate heavy
warehouse machinery will
ensure I can provide value and become a great asset to the team.
I am an experienced HR driver
eager to further develop,
understand and experience the guidelines of civil construction. I
am willing to further obtain
qualifications and training to develop new skills in safely
operating heavy duty equipment
with a particular interest in learning excavator operations.

Worked As Delivery Driver at PFD Food Delivery Service PTY LTD and JobConnect from November 2022 to October 2023
• Operate a truck in a safe manner to undertake multi-drop deliveries
• Hand un-load food products (including chilled and frozen products) to customers, this may include handling cash
• Provide exceptional customer service
• Driving HR Vehicle in a safe manner
• Ensuring safety standards of operation and vehicle inspection were completed each shift
• Managing and completing logbooks for warehouse inventory
• Plan, pick and cross check orders
• Operate a truck in a safe manner to undertake multi-drop deliveries
• Using outstanding time management skills to ensure customer service and excellent standards were achieved
• Liaising with warehouse for inventory and stock checks

Worked As APS 3 Law Interpretation Officer (Review and Dispute Resolution) at Australian Taxation office from March 2020 to November 2021
APS 2 Service Delivery Officer (Client Account Services)
* Inbound and outbound telephone and email liaison with clients
* Responding to objections and litigations of client’s settlements
* Independent reviews of objection cases for individuals and businesses
* Working in a professional manner at all times for the general public by using my interpersonal skills, which include the passion for I show through my energetic and determination to have a client-based relationship
* Perform interpretative assistance activities to meet client’s needs
* Investigation of client information to ascertain outcome of objections for ATO settlements
* Liaise with tech support to obtain co-operation and agreeance of decisions regarding client’s settlements
* Accepting supporting documentation for perusal from business owners requiring expertise on varying administrative issues
* Conveying factual information to internal and external clients
* Customer identification verification and adhering to privacy policies
* Providing tools to assist clients meet ATO obligations and determining positive outcomes for all enquiries
* Maintaining integrity, service and expertise of the client, and the ATO and their reputation

* Jan 2018 – April 2020 The Summit Head Chef